Руководство Администратора для Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1)

Chapter 8 Managing the Cisco CRS System

Cisco CRS Utilities

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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)

Procedure

Step 1

In the CRS Admin Utility, use the check box to select the CCMService account.

Step 2

Select Option > Set New Password.

The Set Accounts Password dialog box appears.

Step 3

Use the dialog box fields to specify and confirm a new password and click OK.

A warning dialog box appears.

Step 4

Click OK.

The password is applied to each node in the cluster and the accounts running
under CCMService account on all nodes; a dialog box reports the status of the
changes.

Synchronizing the Cisco Historical Reports User password

During CRS installation, a pre-determined password phrase is set for
CiscoHistRrptUsr. If this password is ever changed on any node, you can
synchronize it to the pre-determined password.

To synchronize a password, complete the following steps.

Note

You cannot change a CiscoHistRrptUsr password, only synchronize it.