Руководство Администратора для Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1)
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 3 Provisioning Telephony and Media
Provisioning ASR and TTS in Cisco CRS
Step 4
Use this web page to specify the following:
Field Name
Description
Group ID
Associated group ID.
Description
Description of this dialog group.
Tip
Include languages that will be used by this Group to the
description. Doing so will provide insight to the languages
this Group uses when you set up the dialog group in the JTAPI
trigger configuration. This also ensures that the locales used
by the application configured in the JTAPI trigger match the
locales supported by the MRCP ASR dialog group being
selected.
description. Doing so will provide insight to the languages
this Group uses when you set up the dialog group in the JTAPI
trigger configuration. This also ensures that the locales used
by the application configured in the JTAPI trigger match the
locales supported by the MRCP ASR dialog group being
selected.
Number of Provider Licenses
Display only.
Number of Licensed Unified IP
IVR Ports
IVR Ports
Display only.
Maximum Number of sessions Maximum number of sessions associated with this dialog group.
Note
You can assign any value for Maximum Number of Channels,
but restrictions are placed on the system when a call is made.
This restriction is imposed by the number of licensed Unified
IP IVR ports on your system.
but restrictions are placed on the system when a call is made.
This restriction is imposed by the number of licensed Unified
IP IVR ports on your system.
Caution
Under heavy load, calls that utilize a channel from an
MRCP ASR Dialog Control Group, might have a reduced
call completion rate as the MRCP channels used by calls
can take some additional time to clean up all the sessions
set up with MRCP resources. To address this situation, you
can overprovision the value of this field by a factor of 1.2
or by an additional 20 percent. For example, if your
application requires 100 MRCP ASR channels, then
modify the value in this field to be 120 MRCP ASR
channels.
MRCP ASR Dialog Control Group, might have a reduced
call completion rate as the MRCP channels used by calls
can take some additional time to clean up all the sessions
set up with MRCP resources. To address this situation, you
can overprovision the value of this field by a factor of 1.2
or by an additional 20 percent. For example, if your
application requires 100 MRCP ASR channels, then
modify the value in this field to be 120 MRCP ASR
channels.