Руководство Пользователя для Cisco Cisco Unified Customer Voice Portal 10.5(1)
I
NDEX
V
OICE
XML
S
ERVER
U
SER
G
UIDE
FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
93
P
Proxy.................................................................................49
R
releaseApp ........................................................................53
Removing Applications ....................................................50
Reporting Server........................ See CVP Reporting Server
Request Parameters...........................................................16
resumeApp........................................................................53
resumeServer ....................................................................54
Root Document.................................................................40
Removing Applications ....................................................50
Reporting Server........................ See CVP Reporting Server
Request Parameters...........................................................16
resumeApp........................................................................53
resumeServer ....................................................................54
Root Document.................................................................40
S
Say It Smart Plugins ...................................................17, 22
Security.............................................................................45
Session data ............................................................7, 16, 17
Session ID.........................................................................62
Session management...........................................................6
Settings ...............................................................................9
Shell scripts.......................................................................44
Shutting down...................................................................43
SNMP logger ..............................................................43, 82
SNMP server.....................................................................43
Standard Action Elements.................................................19
Standard Decision Elements .............................................19
Standard, VoiceXML as a...................................................2
Start / End of Call Actions ................................................20
Start and End of Application Actions ...............................22
Starting .............................................................................43
status ...........................................................................53, 54
Status, application and system ..........................................52
Subdialog ..........................................................................10
Substitution Tags ........................................................vii, 84
Support Tools ...................................................................64
suspendApp ......................................................................53
Suspending applications ...................................................47
suspendServer ...................................................................54
System Management...........................................................6
Security.............................................................................45
Session data ............................................................7, 16, 17
Session ID.........................................................................62
Session management...........................................................6
Settings ...............................................................................9
Shell scripts.......................................................................44
Shutting down...................................................................43
SNMP logger ..............................................................43, 82
SNMP server.....................................................................43
Standard Action Elements.................................................19
Standard Decision Elements .............................................19
Standard, VoiceXML as a...................................................2
Start / End of Call Actions ................................................20
Start and End of Application Actions ...............................22
Starting .............................................................................43
status ...........................................................................53, 54
Status, application and system ..........................................52
Subdialog ..........................................................................10
Substitution Tags ........................................................vii, 84
Support Tools ...................................................................64
suspendApp ......................................................................53
Suspending applications ...................................................47
suspendServer ...................................................................54
System Management...........................................................6
U
Unified CVP Elements.................................... See Elements
Unified CVP VoiceXML Server.........................................6
Unified CVP VoiceXML Studio.........................................5
updateAllApps ..................................................................54
updateApp.........................................................................53
updateCommonClasses .....................................................54
Updating Applications ......................................................46
Updating Common Classes...............................................50
Upgrading .........................................................................49
URL ............................................................................16, 44
User activity tracking........................................................55
User Management .........................................................6, 55
Unified CVP VoiceXML Server.........................................6
Unified CVP VoiceXML Studio.........................................5
updateAllApps ..................................................................54
updateApp.........................................................................53
updateCommonClasses .....................................................54
Updating Applications ......................................................46
Updating Common Classes...............................................50
Upgrading .........................................................................49
URL ............................................................................16, 44
User activity tracking........................................................55
User Management .........................................................6, 55
V
Variables.............................. 15, See Element / Session data
Versions, component........................................................ 53
VFC...................................... See Voice Foundation Classes
Voice applications .............................................................. 5
Voice browser .................................................................... 4
Voice Browser Setup........................................................ 44
Voice Elements .................................................................. 8
Voice Foundation Classes ................................................ 19
VoiceXML ......................................................................... 1
VoiceXML event.............................................................. 12
VoiceXML Forum.............................................................. 2
VoiceXML Insert Elements........................................ 10, 34
VoiceXML Insert Example .............................................. 41
VoiceXML properties ........................................................ 9
VoiceXML Server ...... See Unified CVP VoiceXML Server
VoiceXML Studio ...... See Unified CVP VoiceXML Studio
VoiceXML, benefits of ...................................................... 2
VoiceXML, how it works................................................... 3
VFC...................................... See Voice Foundation Classes
Voice applications .............................................................. 5
Voice browser .................................................................... 4
Voice Browser Setup........................................................ 44
Voice Elements .................................................................. 8
Voice Foundation Classes ................................................ 19
VoiceXML ......................................................................... 1
VoiceXML event.............................................................. 12
VoiceXML Forum.............................................................. 2
VoiceXML Insert Elements........................................ 10, 34
VoiceXML Insert Example .............................................. 41
VoiceXML properties ........................................................ 9
VoiceXML Server ...... See Unified CVP VoiceXML Server
VoiceXML Studio ...... See Unified CVP VoiceXML Studio
VoiceXML, benefits of ...................................................... 2
VoiceXML, how it works................................................... 3
W
W3C ................................................................................... 2
WAR ....................................... See Web application archive
Web application archive................................................... 15
WAR ....................................... See Web application archive
Web application archive................................................... 15
X
XML................................................................................... 2
XML API .......................................... See XML-over-HTTP
XML Decision Example....................................... 30, 31, 32
XML decision file format................................................. 25
XML Decisions ................................................................ 24
XML-over-HTTP ......................................................... 8, 17
XML API .......................................... See XML-over-HTTP
XML Decision Example....................................... 30, 31, 32
XML decision file format................................................. 25
XML Decisions ................................................................ 24
XML-over-HTTP ......................................................... 8, 17