Руководство По Обслуживанию для Cisco Cisco TelePresence MX700

D14850.07 MX Series Administrator Guide TC6.3, OCTOBER 2013.

Cisco TelePresence MX Series

Administrator Guide

Navigate to: Diagnostics > Log Files

Downloading log files

The log files

are Cisco specific debug files which may be

requested by the Cisco support organization if you need

technical support.

The current log files are time stamped event log files.

All current log files are archived in a time stamped historical

log file each time the system restarts. If the maximum

number of historical log files is reached, the oldest one will be

overwritten.

About extended logging mode
Extended logging mode may be switched on to help diagnose

network issues and problems during call setup. While in this

mode more information is stored in the log files.

Note that extended logging uses more of your video system’s

resources, and may cause your video system to under-

perform. You should only use extended logging mode when

troubleshooting an issue.

Downloading all log files
Click

Download logs archive

and follow the instructions.

You can choose whether to include the call history in

the archive or not; and you can choose whether to

include the full call history or to make the caller/callee

anonymous. Use the drop down list to include the

preferred call history list.

The log files shown in the illustration serve as examples. Your

system may have other files.

Open/save one log file

Click the file name to open the log file in the web browser;

right click to save the file on the computer.

Start extended logging

1. Use the drop down list to choose the duration of

extended logging.

2. Click

Start extended logging

You can stop the extended logging before it times

out by clicking the

Stop extended logging

button

that appears when extended logging is on.

Contents

Introduction

System settings

Setting passwords

Appendices

Web interface