Руководство Разработчика для Cisco Cisco Computer Telephony Integration OS 8.5
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
About This Guide
Other Publications
Other Publications
For additional information about Cisco Intelligent Contact Management (ICM)
software and Cisco Computer Telephony Integration (CTI) products, see the
software and Cisco Computer Telephony Integration (CTI) products, see the
listing ICM and CTI documentation.
Describes the CTI OS softphone controls and
explains how to use them in a VB or COM
container.
explains how to use them in a VB or COM
container.
Describes the CTI OS event interfaces.
Discusses features common to all CTI OS
objects derived from CtiOsObject.
objects derived from CtiOsObject.
Describes the methods associated with the CTI
OS Session object.
OS Session object.
Describes the methods associated with the CTI
OS Agent object.
OS Agent object.
Describes the methods associated with the CTI
OS Call object.
OS Call object.
Describes the methods associated with the CTI
OS SkillGroup object.
OS SkillGroup object.
Describes the methods associated with the CTI
OS Arguments classes.
OS Arguments classes.
Describes the methods associated with the CTI
OS Silent Monitor Manager object.
OS Silent Monitor Manager object.
Discusses CTI OS keywords and enumerated
types.
types.
Discusses a few issues related to CTI OS
logging.
logging.
Chapter
Description