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Cisco IronPort AsyncOS 7.2.0 for Security Management User Guide
OL-21768-01
Chapter 3      Using Centralized Email Reporting
The User Mail Flow Details section breaks down the mail received and sent by 
each email address into Clean, Spam Detected (incoming only), Virus Detected, 
and Content Filter Matches. You can sort the listing by clicking the column 
headers.
Use the Internal Users interactive report page to answer these types of questions:
  •
Who sends the most external email?
  •
Who receives the most clean email?
  •
Who receives the most spam?
  •
Who is triggering particular content filters?
  •
Are content filters stopping email from a particular user?
Inbound Internal Users are the users for which you received email, based on the 
Rcpt To: address. Outbound Internal Users are based on the Mail From: address 
and are useful when tracking the types of email that senders on your internal 
network are sending.
Note
Some outbound mail (such as bounces) has a null sender. They are counted as 
outbound “unknown.”
Click an internal user to view the Internal User detail page for that user. 
Internal User Details
The Internal User detail page shows detailed information about a user, including 
a breakdown of incoming and outgoing messages showing the number of 
messages in each category (spam detected, virus detected, stopped by content 
filter, and clean). Incoming and outgoing content filter matches are also shown.