Руководство Пользователя для Cisco Cisco Content Security Management Appliance M160
Chapter 1 Setup and Installation
1-24
Cisco IronPort AsyncOS 7.2.0 for Security Management User Guide
OL-21768-01
Step 5
Click Send.
Remote Access
Use the Remote Access page to give Cisco IronPort Customer Support remote
access to your appliance.
access to your appliance.
To enable remote access, perform the following steps:
Step 1
On the Help> Remote Access page, click the Edit Remote Access Settings
button.
button.
The Edit Customer Support Remote Access page appears.
Figure 1-10
Edit Customer Support Remote Access Page
Step 2
Check the Allow remote access to this appliance check box.
Step 3
Enter your customer support password.
Step 4
Leave the Secure Tunnel check box selected and leave the port number 25, unless
a customer support engineer instructs you to change these options.
a customer support engineer instructs you to change these options.
Step 5
Click Submit and then click Commit to commit your changes.
By enabling Remote Access you are activating a special account used by
Customer Support for debugging and general access to the system. This is used by
Cisco IronPort Customer Support for tasks such as assisting customers in
configuring their systems, understanding configurations, and investigating
problem reports. You can also use the techsupport command in the CLI.
Customer Support for debugging and general access to the system. This is used by
Cisco IronPort Customer Support for tasks such as assisting customers in
configuring their systems, understanding configurations, and investigating
problem reports. You can also use the techsupport command in the CLI.