Технические ссылки для Cisco Cisco Email Security Appliance C170

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Chapter 
146
Cisco IronPort AsyncOS 7.6 CLI Reference Guide
supportrequest
Description
Send a message to IronPort Customer Care. This command requires that the 
appliance is able to send mail to the Internet. A trouble ticket is automatically 
created, or you can associate the support request with an existing trouble ticket.
Usage
Commit: This command does not require a ‘commit’.
Cluster Management: This command is restricted to machine mode. It is further 
restricted to the login host (i.e., the specific machine you are logged onto). This 
command requires access to the local file system.
Batch Command: This command does not support a batch format.
Example
The following example shows a support request that is not related to an existing 
support ticket.
Table 3-57
supportrequest
mail3.example.com> supportrequest
Do you want to send the support request to supportrequest@ironport.com? 
[Y]> y
Do you want to send the support request to additional recipient(s)? [N]> 
y
Please enter the email address(es) to which you want to send the support 
request.  Include anyone in your organization that should be