Руководство Пользователя для Cisco Cisco Email Security Appliance C160
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Cisco AsyncOS 8.5.5 for Email Security User Guide
Chapter 39 Testing and Troubleshooting
Working with Technical Support
•
A running capture started in the GUI is preserved between sessions. (A running capture started in
the CLI stops when the session ends.)
the CLI stops when the session ends.)
Step 4
Allow the capture to run for the specified duration, or, if you have let the capture run indefinitely,
manually stop the capture by clicking Stop Capture.
manually stop the capture by clicking Stop Capture.
Step 5
Access the packet capture file:
•
Click the file in the Manage Packet Capture Files list and click Download File.
•
Use FTP or SCP to access the file in the
captures
subdirectory on the appliance.
What To Do Next
Make the file available to Support:
•
If you allow remote access to your appliance, technicians can access the packet capture files using
FTP or SCP. See
FTP or SCP. See
.
•
Email the file to Support.