Руководство Пользователя для Cisco Cisco Email Security Appliance C170

Messages that appear to be incorrectly classified may be reported to Cisco 
IronPort for analysis. Each message is reviewed by a team of human analysts and 
used to enhance the accuracy and effectiveness of the product. Each message 
should be forwarded as an RFC 822 attachment to the following addresses:

spam@access.ironport.com - for reporting missed spam 

ham@access.ironport.com - for reporting false-positives 

For more information about reporting incorrectly classified messages, please see 
the Cisco IronPort Knowledge base or contact your Cisco IronPort Support 
provider.

To quickly test the IronPort Anti-Spam configuration of your appliance: 

Enable IronPort Anti-Spam on a mail policy (as above). 

Send a test email that includes the following header to a user in that mail policy:

X-Advertisement: spam

For testing purposes, IronPort Anti-Spam considers any message with an 
X-header formatted as 

X-Advertisement: spam

 to be spam. The test message you 

send with this header is flagged by IronPort Anti-Spam, and you can confirm that 
the actions you configured for the mail policy (

) are performed. You can use the 

trace

 command and 

include this header, or use a Telnet program to send SMTP commands to the 
appliance. See the “Testing and Troubleshooting” chapter in the Cisco IronPort 
AsyncOS for Email Daily Management Guide and 

 for more information. 

Examining a message’s headers for specific headers added by IronPort Anti-Spam 
is another method to test the configuration of IronPort Anti-Spam on your 
appliance. See 

.