Руководство Пользователя для Cisco Cisco Email Security Appliance C170

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User Guide for AsyncOS 10.0 for Cisco Email Security Appliances
 
Chapter 13      Anti-Spam
  Reporting Incorrectly Classified Messages to Cisco
If you did not receive an email notification within two hours, your submission may have failed. For 
troubleshooting instructions, on the portal, click Help > Troubleshooting Instructions.
What To Do Next
Using Cisco Email Security Plug-In
Cisco Email Security Plug-In is a tool that allows users (email administrators and end users) to report 
incorrectly classified messages to Cisco using Microsoft Outlook. When you deploy this plug-in as part 
of Microsoft Outlook, a reporting menu is added to the Microsoft Outlook web interface. You can use 
the plug-in menu to report incorrectly classified messages.
Additional Information
You can download Cisco Email Security Plug-In from the following page: 
For more information, see the Cisco Email Security Plug-In Administrator Guide 
(
Using Cisco Email Submission and Tracking Portal
Cisco Email Submission and Tracking Portal is a web-based tool that allows email administrators to 
report incorrectly classified messages to Cisco. Administrators can also track the submissions from their 
organization using the portal. 
Note
Currently, you can report only incorrectly classified spam messages using the portal.
Procedure
Step 1
Log in to Cisco SecurityHub (
) using your Cisco credentials.
Step 2
Click Email Submission and Tracking.
Step 3
On Email Submission and Tracking Portal, under Submissions tab, click New Submission.