Примечания к выпуску для Cisco Cisco Aironet 1200 Access Point
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Technical Assistance Center
OL-3159-01
Obtaining Technical Assistance
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco
TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC
Web Site.
Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These
classifications are assigned when severe network degradation significantly impacts business operations.
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer
automatically opens a case.
classifications are assigned when severe network degradation significantly impacts business operations.
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer
automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
Before calling, please check with your network operations
center to determine the level of Cisco support
services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network
Supported Accounts (NSA). When you call the center, please have available your service agreement
number and your product serial number.
Supported Accounts (NSA). When you call the center, please have available your service agreement
number and your product serial number.
This document is to be used in conjunction with the documents listed in the
section.
Copyright © 2002, Cisco Systems, Inc.
All rights reserved.
All rights reserved.
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Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity,
Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS,
iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy,
Network Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are
registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
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