Листовка для Cisco Cisco Nexus 5010 Switch
Customer Case Study
1 © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. EDCS-1252667
Seattle Children’s deployed thousands
of virtual desktops leveraging the Cisco
Desktop Virtualization Solutions portfolio
with Citrix XenDesktop.
Challenge
Seattle Children’s specializes in meeting the unique physical, emotional, and developmental
needs of children from infancy through young adulthood. Consistently ranked among
the nation’s best children’s hospitals, Seattle Children’s provides inpatient, outpatient,
diagnostic, surgical, rehabilitative, behavioral, emergency, and outreach services through its
323-bed hospital in Seattle, Washington and several clinics across the Pacific Northwest.
needs of children from infancy through young adulthood. Consistently ranked among
the nation’s best children’s hospitals, Seattle Children’s provides inpatient, outpatient,
diagnostic, surgical, rehabilitative, behavioral, emergency, and outreach services through its
323-bed hospital in Seattle, Washington and several clinics across the Pacific Northwest.
The hospital’s clinicians work with thousands of patients annually, and providing high-
quality care requires making every minute count. In particular, the less time physicians
and nurses spend trying to access health information systems such as electronic medical
records, databases, and real-time patient monitoring systems, the more time they have
to interact with young patients and their families.
quality care requires making every minute count. In particular, the less time physicians
and nurses spend trying to access health information systems such as electronic medical
records, databases, and real-time patient monitoring systems, the more time they have
to interact with young patients and their families.
“Previously, our doctors and nurses were spending too much of their time interacting with
technology rather than patients,” says Wes Wright, chief information officer at Seattle
Children’s. For example, to prepare for a patient visit, clinicians needed about two minutes
to log on to a workstation in the team room and to log in to each application. Then they
had to log on again from the workstation in the examining room. Repeating this process
an average of a dozen times a day took an estimated 45 minutes away from patient care.
Furthermore, clinicians could not access applications or data from mobile devices such as
laptops or tablets, but only fixed workstations with specific software.
technology rather than patients,” says Wes Wright, chief information officer at Seattle
Children’s. For example, to prepare for a patient visit, clinicians needed about two minutes
to log on to a workstation in the team room and to log in to each application. Then they
had to log on again from the workstation in the examining room. Repeating this process
an average of a dozen times a day took an estimated 45 minutes away from patient care.
Furthermore, clinicians could not access applications or data from mobile devices such as
laptops or tablets, but only fixed workstations with specific software.
Hospital Frees Up 45 Minutes Daily
for Clinicians
• Customer Name: Seattle Children’s
• Industry: Healthcare
• Location: Seattle, Washington
• Number of Employees: 7500
• Industry: Healthcare
• Location: Seattle, Washington
• Number of Employees: 7500
Employees, Partners, Providers,
and Support Professionals
Challenge
• Continually improve quality of care
and patient experience
• Simplify IT environment
• Improve business continuity
• Improve business continuity
Solution
• Cisco Desktop Virtualization
Solutions with Citrix XenDesktop
and Citrix XenApp
Results
• Freed up 45 minutes daily for
clinicians to spend more time
with patients
• Achieved projected US$1 million
ROI in 4-5 years
• Helped enable clinicians to securely
access health information systems
anywhere, using any device
Executive Summary