Примечания к выпуску для Cisco Cisco Aironet 350 Wireless LAN Client Adapter

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can 
obtain online documentation, troubleshooting tips, and sample configurations from online tools by using

 

the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access 
to the technical support resources on the Cisco TAC Web Site. 

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open 
access to Cisco information,

 

networking solutions, services, programs, and resources at any time, from 

anywhere in the world. 

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a 
broad range of features and services to help you with these tasks:

Streamline business processes and improve productivity 

Resolve technical issues with online support

Download and test software packages

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Register for online skill assessment, training, and certification programs

If you want to obtain customized information and service, you can self-register on Cisco.com. To access 
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The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance 
with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC 
Web Site and the Cisco TAC Escalation Center.

Cisco TAC inquiries are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, 
product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably 
impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects 
of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations 
will occur if service is not restored quickly. No workaround is available.

The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of 
service contracts, when applicable.