Руководство Пользователя для Cisco DNCS System Release 2.7 3.7 4.2
Chapter 4 Troubleshooting Guidelines and Solutions
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Report Writer Not Installed Properly
If Report Writer is not functioning as expected, verify that the Report Writer
software is installed on the DNCS server and that the installation successfully
completed.
1 Log in to the DNCS server as dncs and type the password.
2 Type pkginfo -l SAIrptwrt and press Enter. The Report Writer installation
1 Log in to the DNCS server as dncs and type the password.
2 Type pkginfo -l SAIrptwrt and press Enter. The Report Writer installation
status and version number appear on the screen.
3 Does the STATUS field indicate completely installed?
If yes, the Report Writer software installation was completed.
If no, you must uninstall, then, reinstall the Report Writer software. See
Rollback Procedures (on page 6).