Примечания к выпуску для Cisco Cisco Unified Service Monitor 8.5

Service Monitor CVTQ reports do not show any 
calls in a Unified Communications Manager 5.0 
cluster

If a space is included in the cluster ID, an error occurs in a component 
of Unified Communications Manager, and CDRs and CMRs are not 
pushed. 

Bug ID: CSCsd81400

This problem has been verified and fixed in Unified Communications 
Manager 5.0(3.9911.35).

Workaround: If you do not have the Unified Communications Manager 
5.0(3.9911.35) or later image, do the following. 

Change the cluster ID to a name that doesn’t include a space; from 
Unified CallManager Administration:

Select System > Enterprise Parameters. The Enterprise 
Parameters Configuration page appears.

Change the cluster ID.

Click Update.

Repeat the following step for each Unified Communications 
Manager:

From Cisco Unified CallManager Serviceability, select Tools > 
Control Center - Feature Services.

Select the Unified Communications Manager server. 

Click Restart.

Remove old files from the Unified Communications Manager 5.0 
server:

Log in to the server. 

Go to the /var/log/active/cm/cdr directory.

Remove all files that start with cdr_old cluster name_ and 
cmr_old cluster name_.