Информационное Руководство для Cisco Cisco Customer Response Solution Downloads

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Page 51 
Security/AntiVirus  
Software
CRS Java 
Compatibility for 
Custom Classes/
SDK
Directory
Historical/Config  
Database
Enterprise Database  
(Dev Test)
Cisco Security Agent 
(CSA) 
4.0.1.539-1.1(3) 
4.0.1.539-1.1(5) 
4.0.2.629-1.1(6 
4.0.2.629-1.1(7) 
4.0.2.629-1.1(8) 
4.0.2.629-1.1(9) 
4.0.2.629-1.1(10) 
4.5.0.573-2.0(1) 
4.5.1.639-2.0(3) 
4.5.1.645-2.0(4) 
4.5.1.655-2.0(5) 
5.0.0.187-3.0(1) 
5.0.0.205-3.0(3) 
5.0.0.210-3.0(3) 
5.0.0.216-3.0(4) 
5.0.0.217-3.0(5) 
5.0.0.217-3.0(6) 
5.0.0.225-3.0(7) 
5.0.0.232-3.0(9) 
5.0.0.235-3.0(10)   
McAfee Virus Scan 
Enterprise  
8.0 
8.0i 
8.5i
8
 
Norton Antivirus 
Enterprise  
9.0 
Symantec Antivirus 
Corporate Edition 
10.1 
10.2
Sun JDK 1.1.8
DC Version 2.5
Active Directory  
2000
 
Netscape (iPlanet) 4.1
MSDE 1.0
MS SQL Server 2000 
(Only remote DB)
Oracle 9i
Sybase Adaptive    Server 
12
IBM DB2 7.2 
IBM DB2 8.1
MS SQL Server 7 
MS SQL Server 2000
Backup and  
Restore
9
Editor  
Client OS
Cisco IP ICD  
Agent Desktop Client OS
CAD/CSD/CDA Client 
OS
10
HR Client
11
 OS
4.0.2 
4.0.4 
4.0.5
4.0.6
4.0.7 
4.0.8 
4.0.9 
4.0.10 
4.0.11 
4.0.12
4.0.13
4.0.14
Win98d 2nd Edition
Win NT Professional
Win 2000 Professional
Win XP Professional 
Win XP Professional SP2 (Please check 
Tech Tips & Release Notes)
Win XP Professional SP3 (Please check 
Tech Tips & Release Notes)
Not applicable
Win98 2nd Edition
Win NT Professional
Win 2000 Professional
Win XP Professional 
Win XP Professional SP2 
(Please check Tech Tips 
and Release Notes)
Win98 2nd Edition
Win 2000 Professional
Win XP Professional
Win XP Professional SP2 
(Please check Tech Tips 
and Release Notes)
Win XP Professional SP3 
(Please check Tech Tips & 
Release Notes)
CAD/CSD Client Version
Media Term Client Version
4.5.5.14
5.1.5004.0 (Built Tuesday, June 10, 2003, 1:40:40PM)
      Supported Languages
HR Client MDAC   
Cisco Works
Wallboard
Crystal Reports
IVR Prompts
English (US, CA, GB),  Spanish(US, MX, CO, ES), 
French (CA, FR), German, Chinese (Mandarin), 
Japanese, Italian, Korean, Portugese (BR),  
Hebrew (IL), Thai
ASR
English (US, CA, GB),  Spanish(US, MX, CO, ES), 
French (CA, FR), German, Japanese, Italian
TTS:  
English (US, CA, GB),  Spanish(US, MX, CO, ES), 
French (CA, FR), German, Italian
VXML Grammar:  
English (US, CA, GB),  Spanish(US, MX, CO, ES), 
French (CA, FR), German, Japanese, Italian
CAD/CSD Supported Languages
English, French, German,  
Spanish, Italian, Japanese & Simplified Chinese
Historical Reporting Client: 
English, French, German, Spanish, Italian, 
Japanese, & Simplified Chinese
Version 2.7
Campus Manager  
3.0 (EOS) 
3.1 (EOS) 
3.2 (EOS) 
3.3
CiscoWorks Resource Manager  
Essentials  
3.0 (EOS) 
3.1 (EOS) 
3.2 (EOS) 
3.3 (EOS) 
3.4 (EOS) 
3.5
CiscoWorks Voice Health Manager 
1.2
Spectrum UltraLink-II
INOVA DirectControl
Developer Edition 8.5
Professional Edition 8.5
AppAdmin Client
IP Queue 
Manager
Notes
Internet Explorer  
5.x,  6.x, and 7.x
12
ICM 6.0
5-free-seat license only works with Groton HW for CRS 3.5(2)
1. Only for MCS-7825 (3.4 GHZ)
2. EOS (End of Sales) items are supported only for upgrade purposes.
3. CCX at the end of a Hardware name means “Contact Center Express.” This is a new acronym and name (in 2006) for IPCC Express. The full name is Cisco Unified 
Contact Center Express or Unified CCX.
Cisco CRS and Cisco IP IVR, Release 3.5(1) Solution Set  (Sheet 2 of 2)