Руководство По Проектированию для Cisco Cisco Customer Response Solution Downloads
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Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1
Preface
Obtaining Technical Assistance
If you prefer to see advisories and notices as they are updated in real time, you can access a Product
Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you might have identified a
vulnerability in a Cisco product, contact PSIRT:
and we strive to correct all vulnerabilities quickly. If you think that you might have identified a
vulnerability in a Cisco product, contact PSIRT:
•
Emergencies —
An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.
•
Nonemergencies —
In an emergency, you can also reach PSIRT by telephone:
•
1 877 228-7302
•
1 408 525-6532
Tip
We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive
information that you send to Cisco. PSIRT can work from encrypted information that is compatible with
PGP versions 2.x through 8.x.
information that you send to Cisco. PSIRT can work from encrypted information that is compatible with
PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence
with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page
at this URL:
with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page
at this URL:
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco
Technical Support & Documentation website on Cisco.com features extensive online support resources.
In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC)
engineers provide telephone support. If you do not have a valid Cisco service contract, contact your
reseller.
Technical Support & Documentation website on Cisco.com features extensive online support resources.
In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC)
engineers provide telephone support. If you do not have a valid Cisco service contract, contact your
reseller.
Note
For Unified CCX product management, pricing, packaging, or licensing questions, please send an e-mail
to ask-icd-ivr-pm@external.cisco.com. For Unified CCX non-defect, usage, or technical questions,
please send an e-mail to ask-icd-ivr-support@external.cisco.com. Information for Unified CCX can also
be found a
to ask-icd-ivr-pm@external.cisco.com. For Unified CCX non-defect, usage, or technical questions,
please send an e-mail to ask-icd-ivr-support@external.cisco.com. Information for Unified CCX can also
be found a