Руководство Пользователя для Cisco Cisco IP Contact Center Release 4.6.2
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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 10 Sample Reports
Skill Group Reports
Perskg31
See
field descriptions of this report.
Figure 10-77
perskg31: IPCC Peripheral Skill Group Task Summary Half Hour