Руководство Пользователя для Cisco Cisco IPCC Web Option
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WebView Template Reference Guide for Cisco Unified CC Enterprise & Hosted, Release 7.5(1)
Chapter 2 CallType Reports
IPCC Call Type Historical Reports
Interval 5 - Interval 6: Aban
The number of calls abandoned between interval 5 and interval 6. The system default
interval 6 is 180 seconds (3 minutes). For example: 05:08 - 08:08
interval 6 is 180 seconds (3 minutes). For example: 05:08 - 08:08
Derived from: Call_Type_Half_Hour.AbandInterval6
Interval 6 - Interval 7: Ans
The number of calls answered between interval 6 and interval 7. The system default
interval 7 is 300 seconds (5 minutes). For example: 08:08 - 13:08
interval 7 is 300 seconds (5 minutes). For example: 08:08 - 13:08
Derived from: Call_Type_Half_Hour.AnsInterval7
Interval 6 - Interval 7: Aban
The number of calls abandoned between interval 6 and interval 7. The system default
interval 7 is 300 seconds (5 minutes). For example: 08:08 - 13:08
interval 7 is 300 seconds (5 minutes). For example: 08:08 - 13:08
Derived from: Call_Type_Half_Hour.AbandInterval7
Interval 7 - Interval 8: Ans
The number of calls answered between interval 7 and interval 8. The system default
interval 8 is 600 seconds (10 minutes). For example: 13:08 - 23:08
interval 8 is 600 seconds (10 minutes). For example: 13:08 - 23:08
Derived from: Call_Type_Half_Hour.AnsInterval8
Interval 7 - Interval 8: Aban
The number of calls abandoned between interval 7 and interval 8. The system default
interval 8 is 600 seconds (10 minutes). For example: 13:08 - 23:08
interval 8 is 600 seconds (10 minutes). For example: 13:08 - 23:08
Derived from: Call_Type_Half_Hour.AbandInterval8
Interval 8 - Interval 9: Ans
The number of calls answered between interval 8 and interval 9. The system default
interval 9 is 1200 seconds (20 minutes). For example: 23:08 - 43:08
interval 9 is 1200 seconds (20 minutes). For example: 23:08 - 43:08
Derived from: Call_Type_Half_Hour.AnsInterval9
Interval 8 - Interval 9: Aban
The number of calls abandoned between interval 8 and interval 9. The system default
interval 9 is 1200 seconds (20 minutes). For example: 23:08 - 43:08
interval 9 is 1200 seconds (20 minutes). For example: 23:08 - 43:08
Derived from: Call_Type_Half_Hour.AbandInterval9
> Interval 9: Ans
The number of calls answered within the remaining time in the report time period
measured in minutes and seconds. For example: > 43:08
measured in minutes and seconds. For example: > 43:08
Derived from: Call_Type_Half_Hour.AnsInterval10
> Interval 9: Aban
The number of calls abandoned within the remaining time in the report time period
measured in minutes and seconds. For example: > 43:08
measured in minutes and seconds. For example: > 43:08
Derived from: Call_Type_Half_Hour.AbandInterval10