Руководство Пользователя для Cisco Cisco IP Contact Center Release 4.6.1
9-22
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Referen
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Release 7.
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Reports
Ag
ent Repo
ent Repo
rts
Agteam33
See
for field descriptions of
this report.
Figure 9-28
agteam33: Agent Team Incoming/Outgoing Task Durations With Agent Detail Half Hour