Руководство По Устранению Ошибки для Cisco Cisco IP Contact Center Release 4.6.1
Cisco CAD Troubleshooting Guide
28
March 2011
Recording and Statistics service
• FCRasSvr.log
• db.cra_repl_ads.pub.sql.log
• db.cra_repl_ads.sql.log
• db.cra_repl_ads.sub.sql.log
• db.cra_repl_base.fcrassvr.pub.sql.log
• db.cra_repl_base.fcrassvr.sql.log
• db.cra_repl_base.fcrassvr.sub.sql.log
• db.cra_utils_base.fcrassvr.pub.sql.log
• db.cra_utils_base.fcrassvr.sql.log
• db.cra_utils_base.fcrassvr.sub.sql.log
• db.instrasdb.fcrassvr.pub.sql.log
• db.instrasdb.fcrassvr.sql.log
• db.instrasdb.fcrassvr.sub.sql.log
• db.repl_base.pub.sql.log
• db.repl_base.sql.log
• db.repl_base.sub.sql.log
• db.sp_make_
• db.cra_repl_ads.pub.sql.log
• db.cra_repl_ads.sql.log
• db.cra_repl_ads.sub.sql.log
• db.cra_repl_base.fcrassvr.pub.sql.log
• db.cra_repl_base.fcrassvr.sql.log
• db.cra_repl_base.fcrassvr.sub.sql.log
• db.cra_utils_base.fcrassvr.pub.sql.log
• db.cra_utils_base.fcrassvr.sql.log
• db.cra_utils_base.fcrassvr.sub.sql.log
• db.instrasdb.fcrassvr.pub.sql.log
• db.instrasdb.fcrassvr.sql.log
• db.instrasdb.fcrassvr.sub.sql.log
• db.repl_base.pub.sql.log
• db.repl_base.sql.log
• db.repl_base.sub.sql.log
• db.sp_make_
publisher.fcrassvr.pub.sql.log
• db.sp_make_
publisher.fcrassvr.sub.sql.log
• db.sp_splk_drop_
publisher.fcrassvr.pub.sql.log
• db.sp_splk_drop_
publisher.fcrassvr.sub.sql.log
• db.sql.log
• db.truncate.fcrassvr.pub.sql.log
• db.truncate.fcrassvr.sub.sql.log
• db.truncate.fcrassvr.pub.sql.log
• db.truncate.fcrassvr.sub.sql.log
NOTE: The db.*.log files exist only in
systems that use SQL Server.
systems that use SQL Server.
Supervisor Desktop,
Supervisor Record Viewer
supervisor.log
Supervisor Workflow Administrator
SWFAdmin.log
Sync service
DirAccessSynSvr.log
VoIP Monitor service
FCVoIPMonSvr.log
Table 8.
CAD event, error, and chat message logs (cont’d)
Service/Application
Log Name