Руководство Разработчика для Cisco Cisco Computer Telephony Integration Option 9.0

MessageHeader

Standard message header.   
MessageType = 117.

MHDR

8

MonitorID

The Monitor ID of the device or 
call monitor that caused this 
message to be sent to the client, or 
zero if there is no monitor 
associated with the event (All 
Events Service).

UINT

4

PeripheralID

The ICM PeripheralID of the ACD 
where the device is located.

UINT

4

ClientPort

The TCP/IP port number of the 
CTI Client connection that was 
closed.

UINT

4

Direction

The direction of the event.

One of the following values:

     0: Input; 

     1: Output;     

     2: Bi-directional.

USHORT

2

ConnectionDevice 
IDType

Indicates the type of the 
connection identifier supplied in 
the ConnectionDeviceID floating 
field 

USHORT

2

ConnectionCallID

The Call ID value assigned to this 
call by the peripheral or ICM 
software.

UINT

4

ConnectionDevice 
ID 

The identifier of the connection 
between the call and the device.

STRING

64

ClientAddress 

The IP address of the CTI client.

STRING

16

AgentID (optional)

The agent’s ACD login ID.

STRING

12

AgentExtension 
(optional)

The agent’s ACD teleset extension STRING

16

AgentInstrument 
(optional)

The agent’s ACD instrument 
number

STRING

64

Maximum message size (including header)

210