Release Note для Cisco Cisco Administrative Workstation
![Cisco](https://files.manualsbrain.com/attachments/7380d0050044647c30f5c24bbbf5d0c0b6d9bb84/common/fit/150/50/faa183d287233c52228cfea3dbc2a127fe780f60564fcb0955d9c3d1cd23/brand_logo.png)
Enterprise ICM Dedicated Forest/Domain Model
Several command prompt process windows appear and the installation completes.
Note: DO NOT REBOOT the machine now, you must install the license first.
To install the license:
1. Install FlexLM License
o
Go to the URL printed on the front of the CMB Install Media.
o
Enter the Product Code from the CD and an e-mail address and you are e-mailed a FlexLM
License File.
License File.
o
Copy the File into C:\CiscoMB\license.
o
Reboot the server
2. Rename the following file:
o
From C:\CiscoMB\servlet\Properties\Blender\collaboration.properties
o
To C:\CiscoMB\servlet\Properties\Blender\collaboration.properties.old
3. Take the files that were copied in the final step of Collaboration Server Installation and copy as
follows:
o
cmb1.properties goes into the C:\CiscoMB\servlet\Properties directory
o
collaboration.properties goes into the C:\CiscoMB\servlet\Properties\Blender directory
4. Open the following file with a text editor:
C:\CiscoMB\servlet\Properties\Blender\ACD.ciscocti.properties (these settings vary according to
peripheral types).
peripheral types).
[example]
o
Uncomment (remove #) “ctistrategy=AgentReserved”
o
Comment (insert # in front of line) “phantompool=phamtoms.properties”
o
Comment (insert # in front of line) “physicallocationfile=phantomagents.properties”
o
Comment (insert # in front of line) “passwordfile=phantompasswords.properties”
o
Comment (insert # in front of line) “agentsfile=agentmapping.properties”
o
Comment (insert # in front of line) “skilltable=skills.properties”
o
Uncomment (remove #) “peripheral.type=IPCC”
o
Enter peripheral id of the call manager PG – peripheral.id=5000
o
Enter peripheral.hostname= <hostname of CTI Server> icmcuspg1a
o
Enter peripheral.hostport=42027
o
Enter peripheral.hostname2=icmcuspg1b (be sure to uncomment)
o
Enter peipheral.hostport2=43027 (be sure to uncomment)
o
Save and close the file.
5. Open the following file with a text editor:
C:\CiscoMB\servlet\Properties\Blender\blender.properties (these settings vary according to
peripheral types).
peripheral types).
[example]
o
Uncomment “service1=service.fwgw.properties”
6. Open the following file with a text editor:
C:\CiscoMB\servlet\Properties\firewallgatewayFG.properties (these setting vary according to
whether or not you have duplex PG’s).
whether or not you have duplex PG’s).
[example]
o
Replace <connectionname> (appears throughout) with the name of the connection to Media
Blender that you created on the Collaboration Server during the
Blender that you created on the Collaboration Server during the
example: cmb1.
Release 6.0(0) Staging on Windows 2000
42
42