Руководство По Установке для Cisco Cisco IP Contact Center Release 4.6.1

How to Install a Logger

How to Add a Logger Component

In the Cisco ICM Setup dialog box, in the left column under ICM Instances, select an instance.

Click Add in the Instance Components section.

The ICM Component Selection dialog box opens.

Click Logger.

The Logger Properties dialog box opens.

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How to Set Logger Properties

The following task describes how to set the Logger properties.

In the Logger Properties dialog box, check Production mode and Auto start at system startup
unless you are specifically told otherwise by your ICM support provider. This ensures that the
Logger can restart itself automatically if necessary.

Note: However, set the Auto Start feature only after your ICM installation is otherwise complete.
The server may need to be rebooted a number of times during installation, and problems could
occur if the node starts before patches and/or databases are applied.

Check the Duplexed Logger option if you are configuring redundant Logger machines.

If one or more admin sites will use an Historical Data Server (HDS), check the Historical Data
Replication option. This enables the Logger to forward historical data to an HDS database at
an admin site.

Do not check the No system reboot on error option if the machine runs only a single Logger
component and no other critical applications. This will allow the ICM to reboot the machine
when necessary to recover from errors or when the Logger specifically requests a reboot.

If multiple instances of the Logger run on the same physical machine or if other critical processes
run on the machine, check this option. If you choose this option, you may need to manually
recover from some failures.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)