Примечания к выпуску для Cisco Cisco Email Security Appliance C670

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Installing a Memory Upgrade for the Cisco S370, C370, C670, or X1070 Content Security Appliances
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  How to Contact Cisco Support
How to Contact Cisco Support
If you have any questions about the following upgrade instructions, contact Cisco at 
x70_mem_upgrade@cisco.com.
Regulatory Compliance and Safety Information
Before installing or replacing this hardware equipment in your content security appliance, read the 
Regulatory Compliance and Safety Information for the Cisco S370 WSA or C370, C670, or X1070 ESAs 
on Cisco.com or on the product CD that ships with the chassis.
Warning
Before working on the chassis, unplug the AC power cord.
Working in an ESD Environment
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs 
when electronic components are improperly handled and can result in complete or intermittent failures. 
Always follow ESD-prevention procedures when you remove and replace components. Ensure that the 
chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it 
makes good skin contact. Connect the grounding clip to an unpainted surface of the chassis frame to 
safely ground unwanted ESD voltages. To guard against ESD damage and shocks, the wrist strap and 
cord must operate properly. If no wrist strap is available, ground yourself by touching the metal part of 
the chassis.
Upgrading the Memory
Note
This procedure does not affect your Cisco warranty. Upgrading the memory of Cisco S370 WSAs or 
C370, C670, or X1070 ESAs to 8 GB does not require any special tools and does not create any radio 
frequency leaks.
Step 1
Use the command-line interface (CLI) and the serial numbers provided by Cisco to locate the appliances 
that need to be upgraded. If your appliances are dispersed in various geographical locations, the CLI will 
enable you to remotely determine where the affected appliances are physically located.
a.
To verify that you have located the correct appliances, use the version command to display the serial 
numbers of the affected appliances. This can be done locally or remotely.
b.
To further verify that you have located the appliances with only 4 GB of memory, enter the ipcheck 
command and look for the value of “RAM Total” in the output. This can be done locally or remotely.
Step 2
Go to where each of the affected appliances are physically located and log into them using either the CLI 
or the web GUI.