Инструкция С Настройками для Brother PE-DESIGN 10

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Troubleshooting
Troubleshooting
If a problem occurs, click 
 or [Help], then [Customer Support] in the menu to visit the following Web site, 
where you can find causes and solutions to various problems and answers to frequently asked questions.
If you have a problem, check the following solutions. If the solutions suggested do not correct the problem, 
contact your authorized dealer or Brother Customer Service.
Problem
Estimated Cause
Solution
Page
The software is not installed 
correctly.
An operation not described 
in the installation procedure 
was performed. (For 
example, Cancel was 
clicked or the "PE-DESIGN 
Software Key" was 
removed before the 
procedure was completed.)
Follow the instructions as the software 
installs to correctly install the software.
See "Reference 
Guide".
The message "No PE-DESIGN 
Software Key is connected. 
Please connect a PE-DESIGN 
Software Key." appeared.
The "PE-DESIGN Software 
Key" is not connected.
Check that the "PE-DESIGN Software 
Key" appears in the computer's list of 
removable storage devices. If it does 
not appear, unplug the "PE-DESIGN 
Software Key", and then plug it in again. 
The information on the 
"PE-DESIGN Software 
Key" is corrupted.
Leave it plugged in, and uninstall, then 
re-install PE-DESIGN 10.
When trying to upgrade from 
an older version, the message 
"Cannot connect to the 
Internet." or  "The server could 
not be connected to. Wait a 
while, and then try connecting 
again." appeared and "PE-
DESIGN Software Key" could 
not be upgraded.
The computer with "PE-
DESIGN Software Key" 
connected to its USB port 
could not establish a 
connection to the Internet.
To upgrade "PE-DESIGN Software Key", 
the computer with "PE-DESIGN 
Software Key" connected to its USB 
port must connect to the Internet. If 
firewall software is being used, it must 
be temporarily disabled during the 
upgrade. If a connection to the Internet 
cannot be established, contact your 
authorized dealer.