Инструкция С Настройками для Brother PE-DESIGN PLUS2
112
Troubleshooting
Troubleshooting
If a problem occurs, click
, then [Customer Support] in the menu to visit the following Web site, where
you can find causes and solutions to various problems and answers to frequently asked questions.
If you have a problem, check the following solutions. If the solutions suggested do not correct the problem,
contact your authorized dealer or Brother Customer Service.
contact your authorized dealer or Brother Customer Service.
Problem
Estimated Cause
Solution
Page
Windows
®
does not start when
you turn on the computer with
the "PE-DESIGN Software
Key" plugged into the USB port
of the computer.
the "PE-DESIGN Software
Key" plugged into the USB port
of the computer.
The "PE-DESIGN Software
Key" is plugged in when
Windows
Key" is plugged in when
Windows
®
is started.
Turn on your computer without the "PE-
DESIGN Software Key" plugged into a
USB port.
DESIGN Software Key" plugged into a
USB port.
Refer to
"Installation
Guide".
The software is not installed
correctly.
correctly.
An operation not described
in the installation procedure
was performed. (e.g.,
[Cancel] was clicked or the
"PE-DESIGN Software
Key" was removed too
early.)
in the installation procedure
was performed. (e.g.,
[Cancel] was clicked or the
"PE-DESIGN Software
Key" was removed too
early.)
Follow the on-screen instructions to
correctly install the software.
correctly install the software.
The message "No PE-DESIGN
Software Key is connected.
Please connect a PE-DESIGN
Software Key." appeared.
Software Key is connected.
Please connect a PE-DESIGN
Software Key." appeared.
The "PE-DESIGN Software
Key" is not connected.
Key" is not connected.
Check that the "PE-DESIGN Software
Key" appears in the computer's list of
removable storage devices. If it does
not appear, unplug the "PE-DESIGN
Software Key", and then plug it in again.
Key" appears in the computer's list of
removable storage devices. If it does
not appear, unplug the "PE-DESIGN
Software Key", and then plug it in again.
The information on the
"PE-DESIGN Software
Key" is corrupted.
"PE-DESIGN Software
Key" is corrupted.
Leave it plugged in, and uninstall, then
re-install PE-DESIGN PLUS2.
re-install PE-DESIGN PLUS2.
Refer to