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5
Setting Up
 Ser
vice
Activating Your Device
If you purchased your device at a Sprint Store
, it is 
probably activated and ready to use.
If you received your device in the mail and it is for a new 
Sprint account or a new line of service
, it is designed to 
activate automatically. To confirm your activation, 
make a phone call.
If you received your device in the mail and you are 
activating a new device for an existing number on your 
account
, (you’re swapping phones), you can activate 
on your computer online or directly on your phone.
Activate on your computer:
 and follow the 
instructions.
Activate on your phone:
1.
Turn on your new phone. (Make sure the old one is 
turned off.) Your phone will automatically attempt 
Hands-Free Activation.
2.
Tap 
Activate
 to override auto-activation and start 
the manual activation wizard.
3.
Follow the on-screen prompts to complete the 
activation process.
4.
After you have completed the wizard, make a 
phone call to confirm your activation.
If your device is still not activated or you do not have 
access to the Internet, contact Sprint Customer 
Service at 
1-888-211-4727
 for assistance.
Important:
For security reasons, you will need your Sprint 
phone number and PIN to use this activation 
method.
Note:
Your phone will need to complete one hands-free 
activation attempt before you can continue.
Note:
If you don’t override Hands-Free Activation, your phone 
will attempt to auto activate five times. Wait for 
Retry
 to 
appear on your screen. Tap 
Retry 
and then tap 
Activate
.
Tip:
Do not press 
 while the device is being activated. 
Pressing 
 cancels the activation process.
Note:
If you are having difficulty with activation, contact Sprint 
Customer Service by dialing 
1-888-211-4727
 from any 
other phone.
SPH-D600.book  Page 5  Thursday, June 9, 2011  10:33 AM