Справочник Пользователя для Samsung NP455R4JE
The Samsung International Warranty
General
In the event that warranty service is required on your Samsung
Mobile Computer and you are located outside of the country where
it was originally purchased, the local Samsung entity in the foreign
countries listed below may be able to provide you with warranty
service (labor or parts) for a period of one (1) year.
Any warranty services rendered shall be in a manner consistent with
Any warranty services rendered shall be in a manner consistent with
the terms and conditions of the Samsung Mobile Computer Limited
Warranty. Warranty services performed outside the country of
purchase may take longer if parts are needed to repair.
How to get the international warranty service?
Customers who need to receive service internationally should follow
the steps below:
1. The customer must contact Samsung’s contact center where
the customer is located.
2. The contact center will perform troubleshooting. If it is
determined that the unit requires repair, the contact center
will arrange for service.
3. The customer must return the Samsung product to a
Samsung’s authorized service center including any external
hardware and Media along with proof of the purchase.
Please note some countries allow the customer to drop off the
Samsung Mobile Computer at a Samsung authorized repair center
while other countries only allow the product to be shipped.
Conditions
The terms and the conditions of the warranty service may vary from
country to country.
Customers requesting the international warranty service from a
Customers requesting the international warranty service from a
country not listed below shall be responsible for delivery of the
Samsung Mobile Computer to the nearest International Warranty
Center as advised the local Samsung Helpline. The customer shall
be responsible for any shipping, customs and import and export
charges. Samsung will pay return shipment only. The method of
shipment of the Samsung Product shall be at Samsung’s discretion.
Samsung will not be responsible for any damage caused in route
to the international warranty center. Any damage caused in transit
must be claimed back to the shipping provider.
* Please refer to
http://www.samsung.com/sec/support/guarantee.do
Rev.3.6