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My Account       13
Managing Your Account
Access your account, where you can:
• 
Check your minutes
• 
Add money (Top-Up)
• 
Change plans, and a lot more...
From your Phone
  Dial *86
From Your Computer
Log in with your phone number and Account PIN 
at 
, where you can do 
everything above, and a lot more.
Top-Up Your Account
Buy Top-Up cards at thousands of retailers, or 
make it even easier by registering your credit/
debit card or PayPal account.
Auto Payment
Registering a credit or debit card is the easiest 
way to keep your service working. Set it up to 
pay your monthly service fee automatically so 
you can keep emailing, IMing, surfing, and 
talking. No interruptions, no sweat.
Advanced Payment
If you want to pay for next month so you don't 
have to worry, use our Advance Payment option.
Activate Auto Payment by adjusting your 
payment settings or use Advance Pay anytime by 
logging in at virginmobileusa.com. Follow the 
prompts to enter payment information and 
complete the process.
Manual Top-Ups
From Your Computer
If you don’t want to register a credit or debit 
card, you can still log in at 
whenever your need a quick Top-Up.
From Your Phone
  Dial *729.
– or –
On your phone, or touch 
 Apps ➔ 
 
My Account from the Home screen.
Additional Information
For more information about your Virgin Mobile 
account, as well as other Virgin Mobile services, 
visit us at: 
Or, call Virgin Mobile At Your Service:
1-888-322-1122.