Справочник Пользователя для Samsung Galaxy Note 3

 

Global Services 

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Access Email and Data Services Internationally 

To access your email and browse the Web when traveling, you may need to manually select the carrier 

that provides Sprint service in your location. You can find a list of carriers for each country where GSM 

data service is offered at 

. Then, follow the instructions below to select the appropriate 

carrier network on your phone. 

To select a GSM data service carrier for a specific country:  

1.  From home, tap 

 Apps > 

 Settings > CONNECTIONS tab. 

2.  Tap More networks. 

3.  Tap Roaming. 

4.  Tap Roaming Settings. 

5.  Under GSM networks, select the Data checkmark. 

If data service is available on an international CDMA network, then you only need to set the phone to 

CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for 

providers on the GSM network. If your phone has automatically selected a GSM network while traveling, 

then you will need to set the phone to CDMA to access CDMA data services. (See 

.) Visit 

 for a list of services available in each country. 

Contact Sprint for Assistance with 
International Service 

If you experience any issues with voice or data services while outside of the United States, Sprint offers 

customer support 24 hours a day. In the event that you do experience an issue, try the following actions: 

●  First try powering your phone off and then back on; this will force your phone to reregister with the 

network. 

●  Try manually selecting another network. Information for selecting networks can be found in the 

phone guide. 

If neither of these actions resolves your issue, you will need to contact customer service (see below). 

When calling to report an issue, the following information will be beneficial in trying to resolve your issue 

as quickly as possible:  

●  Your wireless phone number. 

●  The city and country you are traveling in. 

●  Any error message that displays on your phone or that you heard when trying to place a call.