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Sprint Worldwide Wireless Service 
61 
 
both CDMA and GSM/UMTS networks. Check 
www.sprint.com/sww
 to determine the services 
available where you are travelling. 
Note:  Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and 
utilize your CDMA data services domestically on the Sprint Network. 
Get Started With Data Services 
To use Sprint Worldwide Data Services, you will need to have these services activated on your 
account. 
►  To activate, call Sprint Worldwide Customer Support at 1-888-226-7212
Representatives are available 24 hours a day, 7 days a week to assist you. 
Access Email and Data Services on GSM/UMTS Networks 
To access your email and browse the Web when travelling, you may need to manually select 
the carrier that provides Sprint service in your location. You can find a list of carriers for each 
country where GSM data service is offered at 
. Then, follow the instructions 
below to select the appropriate carrier network on your phone. 
To select a GSM data service carrier for a specific country:  
1.  From 
 Start, swipe left to Apps, and then tap 
 Settings
2.  Swipe left or right to display System, and then tap cellular
3.  Tap Data roaming options to enable roaming for mobile data service, and choose the 
type of roaming. 
4.  Tap Mode selection to choose the network mode for your phone to use. 
Access Email and Data Services on CDMA Networks 
If data service is available on a CDMA network, then you only need to set the phone to CDMA, 
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for 
providers on the GSM network. If your phone has automatically selected a GSM network while 
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See 
.) Visit 
 for a list of services available in each 
country. 
Status Messages 
You may receive status messages under certain conditions. Before contacting Sprint Worldwide 
Customer Support, note the message, numeric code, and the conditions under which it 
appeared. The following table lists and describes the status messages.  
Status Messages 
Message Description 
Number Not in Service 
The number that you entered is not valid.