Справочник Пользователя для Samsung SCX-6345N
11.9
<Troubleshooting>
Check Fax Kit
The fax kit is not
installed, or the fax
is not working
properly.
installed, or the fax
is not working
properly.
Reinstall the fax kit. If
the problem persists,
please call for
service.
the problem persists,
please call for
service.
Check Hard Drive
The hard disk drive
does not work
properly.
does not work
properly.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
and turn it on again. If
the problem persists,
please call for
service.
Check Tray 2 Feed
Area
Area
Paper has jammed
in the tray feed area.
Or the tray cover is
opened.
in the tray feed area.
Or the tray cover is
opened.
Clear the jam.
(Page 11.3)
(Page 11.3)
Check Tray 3 Feed
Area
Area
Check Tray 4 Feed
Area
Area
DADF Duplex
Feeding Jam
Feeding Jam
The lead edge of the
document failed to
actuate the scan
sensor within the
correct time after
actuating the duplex
sensor.
document failed to
actuate the scan
sensor within the
correct time after
actuating the duplex
sensor.
DADF Duplex Jam
The lead edge of the
document failed to
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.
document failed to
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.
DADF Exit Jam
The lead edge of the
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
DADF Oversize
Document
Detected
Document
Detected
Oversized document
or double-feeding of
originals.
or double-feeding of
originals.
Open the DADF cover
and remove the
jammed original.
(Page 11.1)
Check the document
size whether it is
supported.
(Page 14.1)
and remove the
jammed original.
(Page 11.1)
Check the document
size whether it is
supported.
(Page 14.1)
DADF Registration
Jam
Jam
The originals are
jammed in DADF.
jammed in DADF.
Message
Meaning
Suggested solutions
DHCP server error.
An Auto IP
address has been
established.
An Auto IP
address has been
established.
DHCP server does
not work. The
machine is working
with the setting IP by
auto IP setting
function.
not work. The
machine is working
with the setting IP by
auto IP setting
function.
Set the network
setting again or
assign a new static IP
address.
setting again or
assign a new static IP
address.
DHCP server error.
An Auto IP is not
working.
An Auto IP is not
working.
The DHCP server
does not work, and
the auto IP setting is
failed.
does not work, and
the auto IP setting is
failed.
Set the network
setting again or input
the new static IP
address.
setting again or input
the new static IP
address.
Drum Cartridge
Initializing
Initializing
It is the mixing time
when installing the
new drum cartridge
up to 180 sec.
when installing the
new drum cartridge
up to 180 sec.
Wait about 180
seconds until the
machine is ready.
seconds until the
machine is ready.
Drum
Communication
Error
Communication
Error
Communication
between the drum
cartridge and the
machine has failed.
The drum cartridge
is invalid.
between the drum
cartridge and the
machine has failed.
The drum cartridge
is invalid.
Reinstall the drum
cartridge. If the
problem persists,
replace it.
cartridge. If the
problem persists,
replace it.
Drum Warning
The drum cartridge
is near the end of its
life.
is near the end of its
life.
Ensure a replacement
cartridge in stock.
cartridge in stock.
Duplex Jam 0
Paper has jammed
during duplex
printing.
during duplex
printing.
Clear the jam.
(Page 11.6)
(Page 11.6)
Duplex Jam 1
Paper has jammed
during duplex
printing.
during duplex
printing.
Clear the jam.
(Page 11.6)
(Page 11.6)
Duplex Jam 2
Paper has jammed
during duplex
printing.
during duplex
printing.
Clear the jam.
(Page 11.6)
(Page 11.6)
Ejector Fault
Ejector unit is not
operating.
operating.
Remove paper from
the output tray
(finisher). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.
the output tray
(finisher). If this error
message shows on
the screen again,
cycle power. If the
problem persists, call
for service.
Fax Memory is full.
There is no more
available fax
memory. No more
fax data can be
received.
available fax
memory. No more
fax data can be
received.
Delete the received
fax data in the
memory. Call for
service to delete fax
memory.
fax data in the
memory. Call for
service to delete fax
memory.
Message
Meaning
Suggested solutions