Справочник Пользователя для Samsung RFG28MESL

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troubleshooting
Troubleshooting
PROBLEM
SOLUTION
The refrigerator does not 
work at all or it does not 
chill suffi ciently.
• 
Check that the power plug is properly connected.
• 
Check if the set temperature on the digital display is warmer than the freezer or 
fridge inner temperature. If it is, set the refrigerator colder.
• 
Is the refrigerator in direct sunlight or located near a heat source?
• 
Is the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the fridge is 
frozen.
• 
Check if the set temperature on the digital display is too low.
• 
Try setting the refrigerator to a warmer temperature.
• 
Is the temperature in the room too low? Set the refrigerator warmer.
• 
Did you store the food which is juicy in the coldest part of the refrigerator? Try 
moving those items to the other shelves in fridge instead of keeping them in the 
colder areas or bins.
You hear unusual noise 
or sounds.
• 
Check that the refrigerator is level and stable.
• 
Is the back of the refrigerator too close to the wall, preventing proper ventilation?
 
Try moving the back of the refrigerator at least 50 mm from the wall.
• 
Was anything dropped behind or under the refrigerator?
• 
A “ticking” sound is heard from inside the refrigerator. It is normal and occurs 
because various accessories are contracting or expanding according to the 
temperature of the refrigerator interior.
• 
If it sounds as if something is hitting something else inside the refrigerator, this is 
normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door sealing 
area of the appliance is 
hot and condensation is 
occurring.
• 
Some heat is normal as anti-condensators are installed in the vertical hinged 
section of the refrigerator to prevent condensation.
• 
Is the refrigerator door ajar? Condensation can occur when you leave the door 
open for a long time.
Ice Maker is not 
producing ice.
• 
Did you wait for 12 hours after installation of the water supply line before making 
ice?
• 
Is the water line connected and the shut-off valve opened?
• 
Did you manually stop the ice making function?
• 
Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water 
bubbling in the 
refrigerator.
• 
This is normal. The bubbling comes from refrigerant circulating through the 
refrigerator.
There is a bad smell in 
the refrigerator.
• 
Check for spoiled food.
• 
Foods with strong odors (for example, fi sh) should be tightly covered.
• 
Clean out your freezer periodically and throw away any spoiled or suspicious 
food.
Frost forms on the walls 
of the freezer.
• 
Is the air vent blocked? Remove any obstructions so air can circulate freely.
• 
Allow suffi cient space between the stored foods for effi cient air circulation.
• 
Is the freezer drawer closed properly?
Water dispenser is not 
functioning.
• 
Is the water line connected and the shut-off valve opened?
• 
Has the water supply line tubing been crushed or kinked?
• 
Make sure the tubing is free and clear of any obstruction.
• 
Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
Auto close system does 
not work with the freezer 
door.
• 
Is there an imbalance between the right and left parts of the door?
• 
Open and close the door smoothly 1~2 times. After you do this, the auto close 
system usually works properly again.
• 
Try opening the door smoothly to avoid unbalancing the right part and the left 
part of the door.
DA99-03404A-13.indd   22
DA99-03404A-13.indd   22
2015. 5. 7.   
 7:36
2015. 5. 7.   
 7:36