Справочник Пользователя для Alcatel-Lucent ot-s522c

 

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Customer support 

Your service provider’s customer support 
department may be accessible directly from your 
phone when you dial a number (check with your 
service provider). They can answer questions 
about your phone, phone bill, call coverage area, 
and specific features available to you, such as 
call forwarding. 
Before requesting support, please try to 
reproduce and isolate the problem. When you 
contact the Customer Care Center, be ready to 
provide the following information: 
z  The name of your service provider. 
z  The actual error message or problem you 

are experiencing. 

z  The steps you took to reproduce the 

problem. 

z  The phone’s electronic serial number 

(ESN). 

z  To find the ESN: 

a) Remove the battery. 
b) Locate the white label on the back of the 
phone. Your phone’s ESN is located on the 
label.