Справочник Пользователя для ASUS am6010ev-m

Troubleshooting 

This appendix suggests solutions for problems you may encounter in installing or using the SL-6000 / SL-
6300, and provides instructions for using several IP utilities to diagnose problems.  

Contact Customer Support if these suggestions do not resolve the problem. 

 

Power LED does not 
illuminate after 
product is turned on. 

Verify that you are using the power adapter provided with the 
device and that it is securely connected to the AAM6000EV-M 
and a wall socket/power strip. 

LINK WAN LED 
does not illuminate 
after Ethernet cable 
is attached. 

Verify that an Ethernet cable like the one provided is securely 
connected to the Ethernet port of your ADSL or cable modem 
and the WAN port of SL-6000 / SL-6300. Make sure that your 
ADSL or cable modem is powered on. Wait 30 seconds to allow 
AAM6000EV-M to negotiate a connection with your broadband 
modem. 

LINK LAN LED does 
not illuminate after 
Ethernet cable is 
attached. 

Verify that the Ethernet cable is securely connected to your LAN 
hub or PC and to the SL-6000 / SL-6300. Make sure the PC 
and/or hub is turned on. 

Verify that your cable is sufficient for your network requirements. 
A 100 Mbit/sec network (100BaseTx) should use cables labeled 
Cat 5. 10Mbit/sec cables may tolerate lower quality cables. 

PC cannot access 
Internet 

Use the ping utility, discussed in the following section, to check 
whether your PC can communicate with the SL-6000 / SL-
6300’s LAN IP address (by default 192.168.1.1). If it cannot, 
check the Ethernet cabling.  

If you statically assigned a private IP address to the computer, 
(not a registered public address), verify the following: 

• 

Check that the gateway IP address on the computer 

is your public IP address (see the Getting Started chapter, 
Part 2 for instructions on viewing the IP information.) If it 
is not, correct the address or configure the PC to receive 
IP information automatically. 

• 

Verify with your ISP that the DNS server specified for 

the PC is valid. Correct the address or configure the PC to 
receive this information automatically. 

• 

Verify that a Network Address Translation rule has 

been defined on the AAM6000EV-M to translate the 
private address to your public IP address. The assigned 
IP address must be within the range specified in the NAT 
rules. Or, configure the PC to accept an address assigned 
by another device (see the Getting Started, Part 2). The 
default configuration includes a NAT rule for all 
dynamically assigned addresses within a predefined pool  

PCs cannot display 
web pages on the 
Internet. 

Verify that the DNS server specified on the PCs is correct for 
your ISP, as discussed in the item above. You can use the ping 
utility, discussed in the following section, to test connectivity with 
your ISP’s DNS server.