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 Solution Selector 71
9
Click 
ATI Easy Install
 to begin the Installation Wizard.
10
Follow the Wizard’s on-screen instructions to complete the 
installation.
Note: The Express installation option is recommended. If your ATI 
Graphics Accelerator card includes a multimedia component, the 
software for that component will automatically be installed, along 
with the ATI graphics driver. Not all software components are 
installed using the Express installation. Custom installation allows 
you to select individual software components for installation.
Solution Selector
General Problems
Problem
Possible Solution
Computer Does 
Not Boot-Up 
Properly
• Verify that the installation instructions were properly 
followed.
• Check that the card is properly installed in your 
system and connected to your monitor.
• If you have problems during start-up, restart your 
computer in Safe Mode.
While starting Windows® 2000 and Windows® XP, 
press and hold F8 until you see the Windows® 
Advanced Options Menu. Use the arrow keys to select 
Safe Mode, and press Enter.
• Check the system configuration utility of your 
operating system for the interrupt assignments.
• Contact ATI’s Customer Care or your local technical 
support.
No Display
• Check that the card is seated properly in its expansion 
slot.
• Ensure that the monitor cable is securely fastened to 
the card.
• Make sure that the monitor and computer are plugged 
in and receiving power.
• If necessary, disable any built-in graphics capabilities 
on your mother board. For more information, consult 
your computer’s manual or manufacturer. (Note: some 
manufacturers do not allow the built-in graphics to be 
disabled or to become the secondary display.)
• Make sure that you selected the appropriate monitor 
when you installed your enhanced driver.