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- Troubleshooting -
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10 Troubleshooting 
If you have problems with your telephone, please check the following points first. 
For technical problems, you can also contact our hotline on Tel. 0180 5 00 13 88.
For any claims under the warranty, please refer to your dealer. The warranty period 
is 2 years.   
No calls possible 
o The telephone line is not correctly connected 
or is faulty. 
o Use only the telephone cable provided. 
o Test whether your telephone connection is in 
order by using another telephone.  
o The power supply is not plugged in or there is 
a total power failure. 
o The rechargeable batteries are flat or 
defective.
o You are too far away from the base station. 
Connection is cut off or 
drops out 
o You are too far away from the base station or 
the base station is wrongly positioned. 
The charging symbol 
does not come on while 
the handset is on the 
base station. 
o Place the handset properly on the base station, 
clean the contact surfaces on the handset and 
on the base station with a soft, dry cloth. 
The standard batteries 
discharge very quickly. 
o Charge the handset. If this does not help, 
replace the standard batteries. 
Display dark 
o Caused by direct sunlight, allow the handset to 
cool down.