Справочник Пользователя для HP color laserjet 4500

EN

Image defect details 173

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Your software application is sending an extra page-eject command. 
– Check the software’s printing configuration information.

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There is a problem with the network configuration. Some sharing 
devices on networks may generate a blank page as a separator.
– Check with the network administrator.

•

The printer may be feeding two or more pages at once because the 
paper is difficult to separate.

•

The sealing tape has been left in the toner cartridge.

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The toner cartridge is empty or defective.

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The laser scanner door does not open properly.
– Remove and reseat the toner cartridge.
– Check the laser scanner shutter door for proper operation.

•

The toner cartridge guide is damaged, improperly positioned, or 
missing.

•

There is no transfer roller voltage.
– Perform the Half Self-Test Functional Check to check all other 

electrophotographic processes. 

– Replace the transfer roller if necessary. 

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The high-voltage connectors are mounted on the high-voltage 
power supply (HVPS) PCA and protrude into the toner cartridge 
cavity.
– Check the springs for functionality. Clean if dirty; replace if 

defective or missing.

– The HVPS PCA is defective.

•

The DC controller PCA is defective.

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There is no developing bias.
– Clean the high-voltage power supply contacts. With no 

developing bias charge, toner is not attracted to the drum.

•

There is no drum ground path.
– Check the drum ground. 

•

The laser scanner cable assembly is defective.