Инструкции По Обслуживанию для HP laserjet 3390, 3392 all-in-one

The cable is not connected correctly

Reconnect the cable.

Connect the network cable or
USB cable to the all-in-one and
the computer. Use a word-
processing program to send a
print job to the all-in-one.

Incorrect driver is selected

Select the correct driver.

Other devices are connected to the USB port Disconnect the other devices and try again

to print.

There might be a problem with the network
connection.

If printing through the network, verify that the
device has a valid TCP/IP address by
checking the network configuration. If the
issue persists, verify that the green LED on
the network connector on the back of the
device is lit. If it is not lit, there might be a
bad network connection, cable, or network
device (router or hub).

If the issue persists after verifying the above,
uninstall and then reinstall the network
driver software from the device installation
CD. Print a Configuration page for reference
to the TCP/IP address during reinstallation.

If the problem still persists, replace the
formatter.

Port driver problem in Microsoft Windows

Uninstall and then reinstall the all-in-one
software. Verify that you are using the
correct installation procedure and the
correct port setting.

Turn the all-in-one off, and then
on. Initiate a scan from the
basic desktop software at your
computer.

Cable is not connected correctly

Reconnect the cable.

Software is not installed correctly or an error
occurred during software installation

Uninstall and then reinstall the all-in-one
software. Verify that you are using the
correct installation procedure and the
correct port setting.

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Chapter 6   Troubleshooting

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