Справочник Пользователя для HP photosmart 2700
Control-panel message
Description
Recommended action
79 Service Error
Turn off then on
An incompatible DIMM is installed.
1.
Turn the printer off by using the power
switch.
switch.
2.
Install a DIMM that the printer supports.
See
See
for a list of
supported DIMMs. See
for DIMM installation
instructions.
3.
Turn the printer on.
If the message persists, contact HP support.
See
See
.
Color disabled. Using black only
The printer has been set to disable color
printing. Jobs will only print in black and white.
printing. Jobs will only print in black and white.
The printer is behaving correctly with the
current settings. If you need to print in color,
contact your administrator. See
current settings. If you need to print in color,
contact your administrator. See
.
Device error
Press
OK
An internal error occurred.
Press
OK
to resume the job.
Door open
The printer door is open.
Close the door.
Engine comm. error
The printer experienced an internal
communication error.
communication error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
See
.
Incorrect <color>
A print cartridge is installed in the incorrect
slot.
slot.
Be sure that each print cartridge is in the
correct slot. From top to bottom, the print
cartridges are installed in this order: black,
yellow, cyan, magenta.
correct slot. From top to bottom, the print
cartridges are installed in this order: black,
yellow, cyan, magenta.
Incorrect supplies
More than one print cartridge is installed in
the incorrect slot.
the incorrect slot.
Be sure that each print cartridge is in the
correct slot. From top to bottom, the print
cartridges are installed in this order: black,
yellow, cyan, magenta.
correct slot. From top to bottom, the print
cartridges are installed in this order: black,
yellow, cyan, magenta.
Install <color> cartridge
The cartridge is either not installed or not
correctly installed in the printer.
correctly installed in the printer.
Install the print cartridge. See
Install supplies
More than one cartridge is either not installed
or not correctly installed in the printer.
or not correctly installed in the printer.
Install the print cartridges. See
.
Invalid driver
You are using an incorrect printer driver.
Select the correct printer driver.
Jam in <location>
(<location> indicates the area where the jam
has occurred)
has occurred)
The printer has detected a jam.
Clear the jam from the area indicated on the
control panel. The job should continue to
print. If it does not, try reprinting the job.
control panel. The job should continue to
print. If it does not, try reprinting the job.
If the message persists, contact HP support.
See
See
.
Load paper
All trays are empty.
Load print media into the trays.
ENWW
Control-panel messages
91