Справочник Пользователя для HP proliant bl e-class

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Troubleshooting 
Table I-1:  Troubleshooting: Setting Up and Accessing 
continued
 
Problem Possible 
Cause Possible 
Solution 
Interconnect switch is not seated 
properly. 
Make sure interconnect switch is inserted 
completely and seated properly. 
Server blade enclosure is not 
powered up. 
Make sure the server blade enclosure is 
powered up and all the power connections are 
intact. 
Power LED on the 
interconnect switch is 
not on. 
There is a faulty LED. 
Check console to see if the interconnect switch 
is booted. 
The cable is not properly plugged in. 
Check if the cable is plugged in and seated 
properly. 
The cable or connector heads are 
faulty. 
Replace with another tested cable. 
No link LED displays, even 
after you plug in the 
Category 5 cable in the 
external port’s RJ-45 
connector. 
The RJ-45 connector on the switch 
or LED is faulty. 
After checking all the above, if no link LED 
displays, check whether the port is transferring 
data. If yes, the LED is faulty. If no, it could be 
a faulty RJ-45 connector. Call your service 
representative. 
Null modem cable has a problem. 
Make sure you use the null modem cable 
provided by HP with this hardware. 
Cannot access the 
interconnect switch serial 
console interface via the 
Integrated Administrator 
using null modem 
connection from a PC 
Terminal Emulation 
Program. 
Connection settings do not match 
the Integrated Administrator serial 
settings. 
Make sure the PC Terminal Emulation session 
settings match the Integrated Administrator 
serial settings.  
IMPORTANT: Refer to the menu-driven 
interface reference guide for default serial 
settings if you are connecting to the 
interconnect switch via the Integrated 
Administrator serial port for the first time. 
Error message that the 
interconnect switch failed 
to complete the system 
self-testing is displayed on 
the serial console screen. 
System diagnostic tests failed. 
Note the reason for failure from the serial 
console screen message and call your service 
representative. 
Keyboard locks up when 
using HyperTerminal to 
logon to the switch module 
through the console 
interface. 
Scroll lock is set on. 
Press the Scroll Lock key on the keyboard 
and make sure that scroll lock is off. 
continued 
HP ProLiant BL e-Class C-GbE Interconnect Switch User Guide 
I-3 
  
 
HP CONFIDENTIAL Codename: DeLorean Part Number: 263682-002 Last Saved On: 2/5/03 10:54 AM