Справочник Пользователя для HP psc 1200

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hp psc 1200 series
chapter 10
38
returning your hp psc for service
Before returning your HP PSC for service, you must call HP Customer Support. 
See hp customer support on page 31 for steps to take before calling Customer 
Support.
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that 
each HP PSC product (“Product”), including related software, accessories, 
media, and supplies, shall be free from defects in material and workmanship for 
the duration, which begins on the date of purchase by the Customer.
For each software Product, HP’s limited warranty applies only to a failure to 
execute programming instructions. HP does not warrant that the operation of 
any Product shall be uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal 
use of a Product, and does not cover any other problems, including those which 
arise as a result of (a) improper maintenance or modification, (b) software, 
accessories, media, or supplies not provided or supported by HP, or (c) 
operation outside the Product’s specifications.
For any hardware Product, the use of a non-HP print cartridge or a refilled print 
cartridge does not affect either the warranty to the Customer or any HP support 
contract with the Customer. However, if Product failure or damage is 
attributable to the use of a non-HP or refilled print cartridge, HP shall charge its 
standard labor and materials charges to service the Product for the failure or 
damage.
If HP receives, during the applicable warranty period, notice of a defect in any 
Product, HP shall either repair or replace the defective Product, at HP’s option. 
Where labor charges are not covered by HP’s limited warranty, repairs shall be 
at HP’s standard charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is 
covered by HP’s warranty, HP shall, within a reasonable time after being 
notified of the defect, refund the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer 
returns the defective Product to HP.
Any replacement product may be either new or like-new, provided that it has 
functionality at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, 
components, or materials equivalent to new in performance.
HP's limited warranty for each Product is valid in any country/region or locality 
where HP has a support presence for the Product and where HP has marketed 
the Product. The level of warranty service may vary according to local standards. 
HP shall have no obligation to alter the form, fit, or function of the Product in 
order to make it operate in a country/region or locality for which the Product 
was never intended to operate.