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 11 
BEFORE RETURNINg FOR REPAIRS
16. 
When a charging problem arises, make certain that the battery is capable of accepting 
16.1 
a normal charge. Double check all connections, the AC outlet for a full 120 volts, the 
charger clips for correct polarity and the quality of the connections from the cables to the 
clips and from the clips to the battery system. The clips must be clean.
When a battery is very cold, partially charged or sulfated, it will not draw the full rated 
16.2 
amperes from the charger. It is both dangerous and damaging to a battery to force 
higher amperage into it than it can effectively use in recharging.
When an UNKNOWN OPERATING PROBLEM arises, please read this complete 
16.3 
manual and call the customer service number for information that will usually eliminate 
the need for return.
If the above solutions do not eliminate the problem, or for information about troubleshooting or 
replacement parts, call toll-free from anywhere in the U.S.A. 
1-800-732-7764 
7:00 am to 5:00 pm Central Time Monday through Friday