Справочник Пользователя для SMART Technologies board d600

CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE 
WHITEBOARD

Flowchart 4: Ready Light Flashing Green

NOTES
•

This is the normal mouse mode state when SMART Product Drivers aren’t 
installed on your computer.

•

This mode can be useful for occasional or guest users who don’t require the 
use of SMART Board tools or pen tray functions. 

•

Before you can use SMART Board tools or the pen tray pens and eraser, 
SMART Product Drivers must be running. If the SMART Board icon doesn’t 
appear in the Windows notification area or the Mac Dock, you must start 
SMART Product Drivers.

Remember that you might not want to use SMART Board tools 
or the pen tray pens. See the previous notes.

Install SMART Notebook software from the CD included 
with your interactive whiteboard, or download it from the 

To determine whether SMART Board service is running, open 
the SMART control panel and check the message that 
appears at the bottom. Start the service if it isn’t running. 
For information on how to start SMART Board service, 
see Starting SMART Board Service (

).

If your interactive whiteboard still isn’t operating normally, 
contact SMART Technical Support at 

. 

Do you 

want to use

SMART Board tools, or 

operate in mouse 

mode?

Go

back to 

Flowchart 

1

Contact your next 

level of support

No

Mouse 

mode

SMART Board tools

Is SMART

Notebook
installed?

No

Yes

Is the 

Ready light 

solid green

 now?

Install it now

Are

SMART

Product Drivers 

running?

No

Yes

Start it now

Yes

Are you

 using third-party 

USB extenders or

 hubs?

Yes

Connect interactive 

whiteboard directly

to the computer

No

From 

Flowchart 

1