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 8662 IP Phone User Guide – Issue 14, May 2010

Page 31

You can use Manual Call Forwarding or System Forwarding to forward calls. 

You can use Manual Call Forwarding to send incoming calls to another extension or external 
number. The following table describes Manual Call Forwarding options. 

1. Press FWD and then press one of the menu buttons as described in the table above. 

ENTER FORWARD DEST appears. 

2.  Enter the extension number, or press the OUTGOING button  or the Outgoing access 

code (default code is 8), and then dial the telephone number.  You can press the 
MESSAGE CENTER menu button to forward calls to the Message Center (voice 
mailbox)

2

. FWD ALL CALLS TO <number> appears.

Do one of the following:

 •

Press the FWD button, and then press   (Speaker), or lift and replace the handset. ANY 
CALL FORWARD CANCELED appears. 

 •

Or press the FWD button, and then press the FWD OFF menu button. 

You can use System Forwarding to route calls based on the type of call and the idle or busy 
status of your phone. You cannot program the System Forward destination. You can only turn it 
on or off. Contact your system administrator for more information.

Dial 354. SYSTEM FORWARD ON appears. Dial 354 again to turn System Forwarding 
off. 

Call Forward All Calls

All incoming calls are forwarded.

355 

ALL 

Call Forward if No 
Answer

All incoming calls are forwarded if not 
answered. (The timer is set by the 
system administrator.)

356

NO ANSWER 

Call Forward If Busy

When your phone is busy, all incoming 
calls are forwarded without ringing.

357

BUSY

Call Forward If No 
Answer/Busy

All incoming calls are forwarded if your 
phone is busy or if you do not answer.

358

NO ANSWER/BUSY 

2.

This feature may or may not be enabled for your system. This feature may or may not be enabled for your system.