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Mitel
®
 8662 IP Phone User Guide – Issue 14, May 2010
Page 47
Messages
Using Do-Not-Disturb
You can use Do-Not-Disturb (DND) to stop calls and pages to your extension. When activated, 
internal calling parties see your selected DND message. DND does not block queue callbacks, 
recalls, and incoming external calls. The following table shows the 20 default DND messages. If 
your system administrator changes your DND messages, you can record the new messages in 
the “New Message” column for reference.
You can enter a second line of text (up to 20 characters) for DND messages. For example, if 
you select IN MEETING UNTIL, you can enter “3:30” on the second line. When other internal 
parties try to call you, their displays show “IN MEETING UNTIL 3:30.”
To turn on DND:
1. Press the DND button. SELECT DND MSG # (01-20) appears. 
2.  Do one of the following:
 •
Press 
 (Up) or 
 (Down) to scroll through the messages.
 •
Enter the two-digit number for the DND message from the preceding table.
 •
Press the SCROLL menu button, and then press the PREVIOUS or NEXT menu 
buttons to scroll through the list.
3. Press or the ACCEPT menu button message.
4. If applicable, enter the additional text for the DND description. See “Using the Dialpad 
 for dialpad character descriptions.
5.  Press   (Speaker) or the ACCEPT menu button, or  lift and replace the handset.
To turn off DND:
Press the DND menu button, and then press DND OFF. DO-NOT-DISTURB OFF 
appears.
Code
Default Message
New Message
Code
Default Message
New Message
01
Do-Not-Disturb
11
Out of Town ‘Til
02
Leave a Message
12
Out of Office
03
In Meeting Until
13
Out Until
04
In Meeting
14
With a Client
05
On Vacation/
Holiday ’Til
15
With a Guest
06
On Vacation/
Holiday 
16
Unavailable
07
Call Me At
17
In Conference
08
At the Doctor
18
Away from Desk
09
On a Trip
19
Gone Home
10
On Break
20
Out to Lunch