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5-1
5
Troubleshooting
This chapter answers common troubleshooting questions you may have 
when using the NI PXI-8104 embedded computer.
What if the NI PXI-8104 does not boot?
Several problems can cause a controller not to boot. Here are some things 
to look for and possible solutions.
Things to Notice:
Which LEDs come on? The Power OK LED should stay lit. 
The Drive LED should blink during boot as the disk is accessed.
Was the display installed prior to power-on? What appears on the 
display? Does it hang at some particular point (BIOS, Operating 
System, and so on)? If nothing appears on the screen, try a different 
monitor. Does your monitor work with a different PC? If it hangs, note 
the last screen output that you saw for reference when consulting 
National Instruments technical support.
What has changed about the system? Did you recently move the 
system? Was there electrical storm activity? Did you recently add 
a new module, memory chip, or piece of software?
Things to Try:
Make sure the chassis is plugged in to a working power source. 
Check any fuses or circuit breakers in the chassis or other power 
supply (possibly an uninterruptible power supply).
Make sure the controller module is firmly seated in the chassis.
Remove all other modules from the chassis.
Remove any nonessential cables or devices.
Try the controller in a different chassis.
Try a similar controller in this same chassis.
Clear the CMOS. (Refer to the 
 section of Chapter 2, 
.)
Recover the hard drive on the controller. (Refer to the 
 section of Chapter 2, 
.)