Справочник Пользователя для Konica Minolta 130f nic 1-0-1

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6-2
130f Network Interface
6.2 Troubles in TCP/IP environment
Symptom
Possible Cause
Remedy
Port cannot be added 
in Windows NT 4.0, 
Windows 2000, Win-
dows XP or Windows 
Server 2003
Have you logged on 
as Administrator 
group or as Adminis-
trator?
If you are not authorized Administrator, you 
cannot add any port.
Log on with user account authorized for 
Administrator group or as Administrator 
and repeat the steps.
[LPR Port] is not 
shown in list for 
“Available printer 
port” in Windows NT 
4.0
Has Microsoft TCP/
IP Print service been 
built in Windows NT 
4.0?
Install the “Microsoft TCP/IP Printing 
service”.
   “Installing Microsoft TCP/IP Printing 
service in Windows NT 4.0” on page 2-5.
In case of sending 
large capacity of print 
job in Windows Server 
2003, Windows XP 
or Windows 2000, a 
message “Failed to 
print this document.” 
sometimes appears.
Standard TCP/IP 
Port protocol has 
been set for “Raw”.
Take the following steps to deal with it.
1. Open printer properties dialog.
2. Click [Port] tab.
3. Click [Configure Port] to show “Configure 
Standard TCP/IP Port Monitor” dialog.
4. Select “LPR” in “Protocol”.
5. Check the box for “LPR Byte Counting 
Enabled” in “LPR Settings”.
6.3 Troubles in Internet fax communication
Symptom
Possible Cause
Remedy
Cannot received
Received data is in 
a format that is not 
supported.
Ask the originator to resend with a sup-
ported file attached format, TIFF or TIFF-S.
Cannot connect to the 
POP server
POP server IP Address 
/Domain name is 
not correctly or POP 
server is down.
Check the POP server IP Address/Domain name.
   E-mail environment parameter No.05, 
page 5-6.
Contact the network administrator.
POP user name 
or password is not 
correct.
Check the POP user name and password.
   E-mail environment parameter No.06 
and No.07, on page 5-6.
Contact the network administrator.
Received an error 
response from DNS 
server
DNS server IP 
Address is not cor-
rectly.
Check the DNS server IP Address.
   Page 5-3.
Contact the network administrator.
Returns an error 
report from the remote 
Internet FAX.
The document was 
sent to the Internet 
FAX in an incompat-
ible file format.
Change the E-mail environment parameter 
No.09 “File format” to “TIFF” or “TIFF-S”.
   Page 5-7.
Cannot authenticate 
when connecting the 
SMTP server.
Setting of SMTP 
server is not cor-
rectly.
Check the SMTP authentication, User name 
and password.
   E-mail environment parameter No.04, 
page 5-6.
Contact the network administrator.